We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
This is a problem regarding when using Amelia on our WordPress page's mobile version. Basically when you click or "tap" on the time it scrolls down hard to the continue button , putting the continue button to the top of the page, making it not intuitive for the user to click continue, it should stay where it is. What seems to be the problem here? Thanks. Here's the page in question: http://solidsurf.co/custom-order/
Hello Arvynn,
Please add this script to the page where you have your Amelia shortcode:
<script>window.ameliaBooking = {disableScrollView: true}</script>and let me know if it worked! Thanks