My table is set up and I can see it, but when I look at my page I get the following
Error Provided file ../results/Data_16.csv does not exist!
If I upload the file direct to Wordpress it works but this is not going to help with the end game of updating via ftp of this file from a timing program.
Can you please advise what I need to do to fix this
If I understood you correctly the table below that red notice is the CSV table that you added, correct?
If that is true, I'd really need to remote in and take a look at the setup. If you can see the table anywhere (in back-end, on front-end) and you still see this notice, that's not normal behavior.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
whilst I am sure that changes depending on each persons setup maybe your literature could have a small paragraph to say "If the URL does not work, use the file path in full, for example (/home/servername/yoursite.com/folder/filename.csv"
I have used the path :
../results/Data_16.csv
to look for this file
http://live.entryzone.com.au/results/Data_16.csv
My table is set up and I can see it, but when I look at my page I get the following
Error
Provided file ../results/Data_16.csv does not exist!
If I upload the file direct to Wordpress it works but this is not going to help with the end game of updating via ftp of this file from a timing program.
Can you please advise what I need to do to fix this
Hello Rohin Adams
Thank you for your purchase.
If I understood you correctly the table below that red notice is the CSV table that you added, correct?
If that is true, I'd really need to remote in and take a look at the setup. If you can see the table anywhere (in back-end, on front-end) and you still see this notice, that's not normal behavior.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Hello again Rohin.
Thanks for the credentials, but unfortunately they are not admin-level, so I get error messages:
And I can't see anything in the dashboard:
Please make this an admin-level role, and I'll gladly take a look.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thankyou for that. This worked. I was trying all sorts of options around the http://live.entryzone.com.au/results/Data_16.csv address of the file.
But what was not clear in any of your documentation was to use the path based on home
/home/entryzon/live.entryzone.com.au/results/Data_16.csv
whilst I am sure that changes depending on each persons setup maybe your literature could have a small paragraph to say "If the URL does not work, use the file path in full, for example (/home/servername/yoursite.com/folder/filename.csv"
Again thanks for your help.
You're welcome, Rohin
Glad I could help.
You are right, and I'll make sure we add that to our documentation in the next couple of days. Thanks for pointing out it isn't included there.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables