We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When I try to upload your plugin via Gitbash to WPEngine I am getting a PHP syntax error that prevents the upload.
The error is an follows:
remote: - info: checking wp-content/plugins/wpdatatables/lib/analog/analog/lib/Analog/Handler/Null.php ...
remote: PHP Fatal error: Cannot use 'Null' as class name as it is reserved in Standard input code on line 17
remote: - warning: syntax Error Found in wp-content/plugins/wpdatatables/lib/analog/analog/lib/Analog/Handler/Null.php ...
Hello John.
Thank you for your purchase.
That's a free library which dependency we use for the plugin, and it cannot be removed.
My advice would be to install the plugin through Dashboard/Plugins section by simply uploading the previously downloaded wpdatatables.zip file.
You can log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/wpDataTables, and download the latest version from there.
If you have any issues with this installation, my advice would be to install it through FTP by following these steps:
1. Download zip from our store
2. Use FTP to open /your_wordpress_folder/wp-content/plugins
3. Upload previously downloaded wpDataTables folder through FTP to plugins folder (unzip it)
4. Go to WP-admin panel, open Plugins section.
6. Activate wpDataTables
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar
Using your method means that I can never sync my codebase between my local, staging and development server.
Unless I keep an old version of your plugin on the local and staging environments, and when a code update is made, update your plugin on the live server manually.
I appreciate the offending code is in shared library. but this is not a workable solution for us.
J
Hello again John.
The notice is there because there's a deprecated call of the class in library analog/analog. We're using a library which depends on this library; it uses a part of it, so because calling class as null is deprecated from PHP version 7.0. We will make a script that will comment this part of code for users that use our plugin in the same way you do, because in their original library this file is not removed for now.
You can comment the entire file, and in the next update it will be commented as well, so you won't have to worry about it in the future.
Thank you for pointing that out to us. Much appreciated.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables