We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want to create a Facebook event and for the URL link to a specific event on my webpage which has the Shortcode [ameliaevents] to display all events.
Ideally I want the event I linked to to be opened automatically (like I clicked on it) so the client can proceed to the order screen.
Also, any idea when the event ID's will be available in the event backend view (without having to resort to an SQL query)?
Hello Marc,
Sorry, not sure if I understood well the question for the first part of the ticket, about the events. Could you please tell me what exactly is the concern/issue? You can add a shortcode for single event/ID on the page where the link goes to, but that's it - unfortunately it can't be open they would still need to click on it and go to the booking process after opening it.
Regarding the second question - could you please tell me do you mean on the recurring events that you can't see which date is the ID for, right? Or something else? Thanks!
Hi Marija,
For the first segment: I know I can create a shortcode for a specific event and add that to a landing page, but I don't want to create a landing page for each event. So fo some events which are also shown on Facebook Events, I want to add a link as well so they can book their ticket for hat event specifically.
For events which have a separate landing page with the shortcode for that event, this is not an issue. But for events which are only shown on the Events page which shows all Amelia events, it is.
I was hoping to somehow link to my regular events page and have a specific event be opened by clicking on a link on another page or like in a Facebook link, instead of pointing them to the events page and then having to find the correct event they need.
For the 2nd question: in order to include the shortcode for a specific event on a landing page, I need to know the ID of that event. Now the only way to find out what the ID of an event is, is to use an SQL query. I understand there will be a feature which shows the ID's of events in the backend view of Amelia as well, so I don;t need to use SQL queries anymore to find the correct ID. I was wondering when this feature will be released.
Many thanks in advance !!
Hello Marc,
I see, thanks for the clarification
Unfortunately, this can't be done with Amelia's current built-in features. But, I forwarded this to the development team so they can check it out and see if it is something which can be done, so I will let you know as soon as I get an answer.
2nd question: You can see the event name (id) in the dropdown (when you go to 'preselect booking parameters'), but when it is a recurring one you can't see which event ID is for which date - there is only a list with name and IDs. I talked with the developers, maybe we can add here the date of the events so they can differ.
If you have any further questions or concerns feel free to ask,
Hi Marija,
In regards to the 2nd question: Where can I find this ID in the backend: https://share.getcloudapp.com/E0uP1Zwj
I'm not talking about in a table, but in the backend view which is understandable for regular users?
Hello Marc,
Sorry, I meant that you can see the name (ID) when you create a shortcode on the page, I didn't think of the event list.
Please check the attachments on what I meant (for Classic and Gutenberg editor).
I think we're talking about different things here ;-)
To add a specific event to a page there is a shortcode [ameliaevents id=2] or something like that. I need to know where I can find this ID easily in the backend view
Yes, I see that as well
You can see the IDs for now while creating the shortcode.
We will probably add this (IDs shown in the events list on the back-end) in our next update. Hope this helps
What do you mean by "I can see the ID's while creating the shortcode?
I use Elementor for my page builder and it looks like this: https://share.getcloudapp.com/Apuy0v5D
Hello Marc,
I meant for Gutenberg and Classic editor, unfortunately not the Elementor
Ah ok, that explains it...
In that case I will patiently await the next update :-)
Thanks for the update !
You are welcome, Marc.
:)
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,