Okay
  Public Ticket #2218607
Help on website
Closed

Comments

  • Niko_84 started the conversation

    Last year we purchased the AMELIA plugin for booking our photo studio.
    But it stopped working with the Wordpress update version 5.3 installed on 17 Nov 2019. The shortcodes in use by the plugin are no longer working, how can we solve the problem?
    Thanks


    Nico

    [email protected]

    www.kiokistudio.it

  • [deleted] replied

    Hi there,

    We had a bug and most probably that bug occurred now when you have updated the WordPress. You just need to update the plugin, we have fixed this problem with version 2.0, but we recommend to update to the newest version of the plugin.

    Hope this helps!

  • Niko_84 replied
    There is no update at the time of Amelia at the moment.
    where can I find it?
    at the moment I installed 1.5.1 on my system (Amelia is a simple but powerful automated booking specialist, working 24/7 to make sure your customers can make appointments even while you sleep!
    Version 1.5.1 | Of TMS | View the details
  • [deleted] replied

    Hi there,

    We have released new update today due to it mi might be some delay to receiving the update, but please try with manual update: 

    Here are the instructions:

    Updating your Amelia WordPress Booking plugin Automatic Update

    To enable auto update just add the purchase key in the Activation Settings Dialog on the Settings page.

    If you buy it over CodeCanyon, you can take a look at this tutorial how to find your Amelia Purchase Code – Link.

    If you buy it over our website then you can find your purchase code in email that you get when you made purchase or by login on our TMS Store on this link with credentials that you receive in email when you made purchase.

    Manual Update

    When downloading the new plugin version (if you buy it over CodeCanyon please download it from this link, or if you buy it over our website then please download it from our TMS Store from this link) please follow these steps to update manually from the existing version:

    1. Go to your FTP and open WordPress plugins folder
    2. Delete the old Amelia version folder
    3. Upload the new version of Amelia
    4. Go to WP-admin panel, and open the Plugins section
    5. Deactivate Amelia, and then activate it again