As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hello. Last time we tried to use your plugin on a multisite, we worked out that there was a bug that prevented us from doing so. Can you confirm that bug has been resolved at this time?
Hi Marija
If you look back through my tickets, you'll see that although multisite was supposed to be working, there was a bug that meant that it was not working. Are you able to confirm that issue has been resolved?
Hello Dave,
Yes, the multi-site works now, so if you have some issue with it please let us know.
If you have any further questions or concerns feel free to ask,