We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I installed Amelia prior to having purchased my domain name, so my domain name through BlueHost was set to/displaying as https://ubh.oms.mybluehost.me/foldername. This meant that my redirect URI was also displaying as ubh.oms.mybluehost.me, even after I assigned my domain name..
In an attempt to fix that, I deactivated Amelia, uninstalled it, and reinstalled the plug-in. But now when I try to activate it, it says my activation code has been used the max amount of times.
Additionally, the redirect URI also is still displaying the old domain name even though I uninstalled and reinstalled it, and my domain name has now changed.
Thanks for your help.
Hey Megan.
Thank you for your purchase.
I see this is a duplicate ticket, and my coworker already responded to the other ticket, so I'll close this one.
Kind Regards,
Aleksandar Vuković
[email protected]
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