We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a series of tables set up that are all linked to one master reference table to make an Authors Index which you can view here: https://subtelforum.com/onlineindex/. Everything is working great except for one hopefully minor issue.
I have a table that provides a link to each issue of our magazine. In my master table I have that column connected to the Issue URL column via a foreign key. However, all URLs in that column now do not display as clickable links. I'm hoping I'm just overlooking an easy setting somewhere and that I won't have to all the URL link column to my master table which would be a less elegant solution.
Hello Kieran.
Thank you for your purchase.
Since Foreign Key columns are a bit limited, I'm not sure if you would be able to achieve this. The column's type needs to be "String" in order to create a foreign key relation, and even though the URL is being pulled correctly, it's not clickable because it's a String column.
I may be able to offer a workaround, but I'd need to remote in and take a look at your setup.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables