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I've set up Amelia for a client a couple months ago and she's reporting what appears to be an odd bug.
She said when she logged in, the dashboard said "Hello Jane Smith". Her name is not Jane Smith. I looked into the database and it looks like a customer who's signed up has been assigned a role of "manager" and her 'externalId' in the database is the user ID of my client. Super weird.
My client's user ID in Wordpress is 8, and in the 'wp_amelia_users' database table, she's listed as a 'provider', not linked to her WP user ID. Jane Smith's record lists her as a manager, linked to a WP user ID of 8. No idea how it happened, but there it is.
For now I'm going to change Jane Smith's record in the database, and manually assign my client as a manager linked to her WP user ID. I've not seen anyone else mention this bug in other tickets, but interested to hear what you think.
Hello Andrew
These things did happen in the past, although probably in private tickets, so that's why you couldn't find it. This usually happens when an admin, or a manger, tests the booking form while logged in. When you do this, the plugin stores the name, last name, e-mail, etc. in wp_amelia_users, and that is being displayed when you open Amelia's Dashboard.
The only way to remove it is exactly what you did - go in the database, and change the details there.
Kind Regards,
Aleksandar Vuković
[email protected]
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