We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can I stop a String field from cutting off after 200-odd characters? This is happening on import from Excel sheet or from a Google spreadsheet. The only documentation I could find on this had to do with grabbing data from a MySQL database.
Hello Chris.
Thank you for your purchase.
When you're importing an external file, you need to choose the editor input type to be "multi-line edit", instead of "single-line edit". Single-line stores the column with type VARCHAR, which has a default limit of 255, and multi-line stores it as TEXT, which doesn't have a defined limit.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Got it for manual files. How would you deal with this from a Google Spreadsheet – that phase of the input process where you choose those settings doesn't appear. You put in the URL and nothing happens until you hit "apply," and then the table just appears. If there isn't a way to do this please consider it a feature request for a future release. Thanks!
Hi Chris.
I guess you're linking to an existing Google Spreadsheet, and not importing it, correct?
If you're linking to it, then the column type selection screen will not appear. Unfortunately, it cannot be done in that case. I have forwarded this suggestion to our development team, and they'll see if there's anything they can do for one of our future releases.
Thank you.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Correct, thanks for forwarding to the development team. You can close this ticket out – thanks again.
Chris
You're welcome Chris.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables