We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have an issue, in the User Experience, of editing a row.
On this table, I am editing a row :
http://prntscr.com/px1qwe
When I click on "Soumettre", I have this :
http://prntscr.com/px1rc7 somekind of empty POP Up.
1) If I ask to confirm the form within Gravity to say "Redirect" it makes a redirection inside the POP Up : http://prntscr.com/px1z61
2) If I ask to confirm with a simple message, the POP Up, will show it : http://prntscr.com/px20ae
And yet, nothing will be saved.
I have done a lot of tests, and I concluded that it was Tiny, the rich editor, that blocked the saving. After I disabled the rich editor in the form, everything was good and smooth :D
So, if anyone have such problems when you edit your row on a gravity table, deactivate the rich editor of your paragraphs, and it will be smooth !
Hey maroin.
Thank you very much for this!
I'm sure it will be very useful both for us, and our customers. I'll forward it to our development team, so they can see if there's anything we can do about it for future updates.
Kind Regards,
Aleksandar Vuković
[email protected]
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