Okay
  Public Ticket #2214843
The link you used has expired
Closed

Comments

  • ANDRES BULLA started the conversation

    I bought the pluggin I tried to load and it gave fatal error, I had to delete the whole project in wordpress and reinstall it, when trying to load the pluggin again it tells me that the link you used has expired, I could not use the pluggin.

  •  2,572
    Aleksandar replied

    Hello ANDRES BULLA

    Thank you for your purchase.

    The error you see is generated by WordPress because you have an upload limit defined.

    Our plugin is around 11 MB in size, so if you are not able to upload plugin through WordPress plugins page, then you need to increase the following:

    upload_max_file size, 

    post_max_size,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    Another option would be to install it manually:

    You need to download premium version from the email that you received when you made this purchase (some hostings treat it like a Spam so please check your Spam folder as well). Also, you received an email with credentials for our store https://store.tms-plugins.com/login where you can download the premium version from.

    My suggestion is to install the plugin manually by following these steps:

    1.) Download zip from our store or from email that you received when you made the purchase

    2.) Use FTP to open /yourwordpressfolder/wp-content/plugins

    3.) Delete existing wpdatatables folder (if it exists)

    4.) Upload previously downloaded wpdatatables folder through FTP - to the plugins folder (unzip it)

    5.)  Go to WP-admin panel, open Plugins section.

    6.) Activate wpDataTables Plugin


    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables