We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I want to buy Amelia to check it out in detail.
Regarding the payment: How do I end subscription after one year (in case it does not fit purposes?
Is it possible to upgrade to lifetime after first subscription year (in case it fits )?
Thank you !
Hi Michael,
Thank you for your inquiry.
Once you purchase our plugin you get access to our store where you can see your purchases, your license for the plugin, purchase code and cancel button to cancel the subscription.
Yes, it is possible to upgrade to the lifetime license from subscription model.
If you have any question please do not hesitate to ask, I will be glad to help.
Best regards.