i am experiencing an error with shortcodes that have the additional specification such as [ameliacatalog category=4]. The basic code in its self works but when adding the additional specification (category, employee etc.) it will not work at all (not showing up at all on your page) or endlessly load. It worked perfectly a few days ago.
Apologies for replying late, we are not working on weekends and we had a non-working day due to a holiday in our country yesterday.
When you just get the loading wheel, without it ever loading, it usually indicates that you're missing one of the following:
Category and service
Employee
Employee is not assigned to a service
Employee doesn't have working hours configured
Please check the employees, categories, etc. that you put a shortcode on the page for, maybe something is not configured correctly. Also, how do you choose the IDs - do you go with "preselect booking parameters" or type in the shortcode with IDs manually? If you copy/paste the shortcodes manually please check if you have these IDs (when an employee/category/service is deleted their IDs will not be added to new ones anymore and they will not be available in Amelia anymore).
i am experiencing an error with shortcodes that have the additional specification such as [ameliacatalog category=4]. The basic code in its self works but when adding the additional specification (category, employee etc.) it will not work at all (not showing up at all on your page) or endlessly load. It worked perfectly a few days ago.
Hello Mike,
Apologies for replying late, we are not working on weekends and we had a non-working day due to a holiday in our country yesterday.
When you just get the loading wheel, without it ever loading, it usually indicates that you're missing one of the following:
Please check the employees, categories, etc. that you put a shortcode on the page for, maybe something is not configured correctly. Also, how do you choose the IDs - do you go with "preselect booking parameters" or type in the shortcode with IDs manually? If you copy/paste the shortcodes manually please check if you have these IDs (when an employee/category/service is deleted their IDs will not be added to new ones anymore and they will not be available in Amelia anymore).
Please let me know if you still have issues,