Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
i am experiencing an error with shortcodes that have the additional specification such as [ameliacatalog category=4]. The basic code in its self works but when adding the additional specification (category, employee etc.) it will not work at all (not showing up at all on your page) or endlessly load. It worked perfectly a few days ago.
Hello Mike,
Apologies for replying late, we are not working on weekends and we had a non-working day due to a holiday in our country yesterday.
When you just get the loading wheel, without it ever loading, it usually indicates that you're missing one of the following:
Please check the employees, categories, etc. that you put a shortcode on the page for, maybe something is not configured correctly. Also, how do you choose the IDs - do you go with "preselect booking parameters" or type in the shortcode with IDs manually? If you copy/paste the shortcodes manually please check if you have these IDs (when an employee/category/service is deleted their IDs will not be added to new ones anymore and they will not be available in Amelia anymore).
Please let me know if you still have issues,