Hello Latch.

Thank you for your purchase.

I'm sorry, but I don't see any specific errors, so I cannot tell you what the issue is right away.

Do you have the latest version of Gravity Forms Integration for wpDataTables (1.2) and wpDataTables (2.7.2) installed?

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

Hello Yasmine.

There's the issue right there. Version 2.0.14 is the latest version of wpDataTables Lite.

My suggestion is to update the plugin manually by following these steps:

IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

1. Download zip from Envato or our store (depending on where you purchased the plugin from)

2. Use FTP to open /your_wordpress_folder/wp-content/plugins

3. Delete existing wpDataTables folder.

4. Upload previously downloaded wpDataTables folder through FTP to plugins folder (unzip it)

5. Go to WP-admin panel, open Plugins section.

6. Deactivate wpDataTables, and then activate it again.

7. Clear server and browser cache

IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page) if you don’t want to lose all your tables!

If you're having issues with this, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.