Okay
  Public Ticket #2202399
Table not loading depending on Canvas Layout
Closed

Comments

  •  1
    Thomas started the conversation

    The table works fine if I use the normal Theme layout, but it stops working if I change the layout to "Elementor Canvas", which overrides the theme and takes out the header.


    What could be the reason?

  •  2,572
    Aleksandar replied

    Hello Thomas

    Thank you for your purchase.

    Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP.

    We can take a look, but we can't promise anything, since it might take significant amount of time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables