Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I upgraded WPDataTables on the WPDataTables website, outside of my WordPress instance. How do I enter the purchase code in WordPress so that it knows that I can have access to premium features?
Hello Jake.
Thank you for your purchase.
Sorry, but I don't quite understand this:
I upgraded WPDataTables on the WPDataTables website, outside of my WordPress instance.
Anyway, you can enter the purchase code in its designated field in wpDataTables settings/Activation.
Please check which version of wpDataTables you have installed. It should be v.2.7.2.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi, Aleksandar,
Thank you for your response. I ended up figuring it out: I deleted the free WPDataTables plugin, and then installed the upgraded WPDataTables plugin. Then, I entered the activation code.
Re: this: I upgraded WPDataTables on the WPDataTables website, outside of my WordPress instance.
It means that I purchased the plugin on the website, https://wpdatatables.com, rather than via WordPress.
I also have version 2.7.2 installed.
Thank you again.
Jake
Ah, understood Jake.
Glad to hear you have this sorted out.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables