Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
Howdy,
When I try and create a booking, the forms are already filled in on the last page - the name, last name, and email forms. I also cannot change these. How do I clear this?
Warm Regards,
James
UPDATE: I have found out that this does not occur on my phone, so I assume the solution is something similar to having my cache cleared, which I have done.
Hello James
I suppose that you are logged in and that your data is already saved in the database, which is the reason why your data in the booking form is disabled and already filled. Can you please make another user with different email and then login with that email address and you will able to make appointment. Also, you can open your browser in Incognito mode (which means that you are not logged in - as your future clients) and you will see that you are able to make an appointment.
From version 1.3.4 you have Option to check customer’s name for existing email during the booking – now it is possible to allow customers to schedule the appointment with the same email but different first and last name.
This feature doesn't work, though, if you're logged in as Administrator. WordPress administrators cannot change their details if once filled.
Kind Regards,
Aleksandar Vuković
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, thank you very much :)
Warm Regards,
James
You're welcome, James
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables