We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
How can I show only selected services/ categories?
I have looked at the page in the Related URL submitted. This told me I could make it show services and categories with ID 1, but not how I could set services and categories to have ID 1, or indeed which services or categories have ID 1.
Warm Regards,
James
The problem here is that on one page I offer a 1, 5, and 10 lesson package you're able to pay for, whilst on another page - as part of an ebook offer - I offer a 3 lesson package. So I am not able to use the discount code to solve this problem.
I do not want the ebook offer to show on the public page, only the ebook offer page.
I have tried also to use the instructions on your help page...
https://wpamelia.com/services-catalog/
...To try and solve this problem. I found that when I inserted the Amelia Shortcode onto a page using the icon in the 'New Page' section on WP Admin, it gave me this message:
Notice: Please create category, service and employee first.
Which I've already done. What do I do?
Warm Regards,
James
Once I have tried to use the following shortcode:
[ameliacatalog category=1]
then the loading animation appears, but nothing loads.
I have solved this problem!
I simply used trial and error in the code language for different category id's to find the categories I wanted to show.
Warm Regards,
James
Hello James,
You can check out the IDs of the services / categories / employees when you click on Preselect Booking Parameters:
when using Gutenberg blocks :
using Classic editor:
I see you solved your issue but hope this helps as well,
Also, you can check out the IDs in your database.
If you have any further questions or concerns feel free to ask,
Ok, thank you :)
Warm Regards,
James
You are welcome, James!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,