We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We're having issue with the front end of the plugin. The easiest solution would be to remove the "Any Employee" option from the employee selection drop down, forcing customers to choose an employee when booking a service. Is that possible?
Hello Brendan,
Unfortunately, this is not possible in Amelia at the moment. We are working on a new customization with more options and I will add your request to the list, so the development team can consider implementing this as well in one of our future releases. I can't say when that will be, though.
If this would be convenient for your case, you can separate the bookings per employee - meaning you can put shortcodes for the specific employees on your page (Book employee 1 [ameliabooking employee=1], book employee 2 [ameliabooking employee=2], etc.)
If you have any further questions or concerns feel free to ask,
Related to his. Do you have CCS code that we could use to just hide the employee selection field from the front end booking view?
Best regards,
Hello Thoms,
Try adding this custom CSS to the page where you have Amelia shortcode:
Please let me know if ti helped.
With this random employee will be assigned to each booking.
If you have any other questions or concerns please open a new ticket, your own, and we will gladly help,