Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2196664
Re-Uploads Being Blocked
Closed

Comments

  • David started the conversation
    October 26, 2019 at 6:52pm

    Why is my pro version of wpDatatables being blocked from re-upload??? Neither the original files I purchased from you nor the updated files with customizations are being allowed to upload. Why are you blocking the upload of files I purchased???!!! They are being blocked from the server!

  • David replied
    October 26, 2019 at 7:49pm

    Nevermind. I was finally able to update the site with the original plugin. We will just flow through the customization to those plugin files.


    Thanks

  •  2,498
    Aleksandar replied
    October 28, 2019 at 1:10pm

    Hello David.

    I'm glad to hear you resolved the issue, although I don't understand which files are you referring to?

    Since you're mentioning the files being blocked from the server, the only thing that comes to mind is that you're getting "The link you have followed has expired" error when trying to upload the .zip file in your Plugins section of the Dashboard.

    If that is true, then you will need to increase the following:

    upload_max_file size, 

    post_max_size,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    This will happen to all plugins which exceed the upload size defined in that file. If you meant something else, please tell me what exactly was causing the problem.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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