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  Public Ticket #2196664
Re-Uploads Being Blocked
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  • David started the conversation

    Why is my pro version of wpDatatables being blocked from re-upload??? Neither the original files I purchased from you nor the updated files with customizations are being allowed to upload. Why are you blocking the upload of files I purchased???!!! They are being blocked from the server!

  • David replied

    Nevermind. I was finally able to update the site with the original plugin. We will just flow through the customization to those plugin files.


    Thanks

  •  2,572
    Aleksandar replied

    Hello David.

    I'm glad to hear you resolved the issue, although I don't understand which files are you referring to?

    Since you're mentioning the files being blocked from the server, the only thing that comes to mind is that you're getting "The link you have followed has expired" error when trying to upload the .zip file in your Plugins section of the Dashboard.

    If that is true, then you will need to increase the following:

    upload_max_file size, 

    post_max_size,

    max_execution_time

    You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.

    This will happen to all plugins which exceed the upload size defined in that file. If you meant something else, please tell me what exactly was causing the problem.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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