We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
How do I create a way for the customer to book multiple sessions at once, for a discounted price compared to a stand-alone session?
Hello James,
Unfortunately, it is not possible to book more than one time slot/appointment at once in Amelia at the moment. We have this option in our to-do list and we will work on implementing it in one of our future releases, but I can't say exactly when this will be.
Regarding giving discount to the customers, there is the option Coupons in Amelia Finance section and you can create coupons which will be sent automatically to the customers if they book 5 times, for example. When creating the coupon you will find the tab called “Notification”. In the “Notification” tab you can now set “Notification interval” and define after what number of scheduled appointments or events the customer will receive the coupon code in the notification automatically. Also, you can enable the option “Recurring notification” if you want to send this code again in case the customer didn’t use the code for discount.
Hope this helps!
If you have any further questions or concerns feel free to ask,
Ok, thank you for your help :)
Warm Regards,
James
You are welcome, James
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,