Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi, I'm using Cloudflare CDN Caching for my site.
When the page is delivered cached from cloudflare, the wpDataTables are not displayed. If I switch the cache off to Cloudflare, then wpData also works in the frontend.
Why?
Best regards
Alex
Hello Alex
Thank you for your purchase.
I must say we didn't run into this issue with cloudfare.
Can you please share a page where one of our tables is with me, so I could inspect it, and see if there are any errors there?
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
you find the table here https://www.capitalo.at/depot.
Best regards,
Alex
Hi again Alex.
I checked the page, and saw the table appear normally. However, when I refreshed the page it was gone - hidden by autoptimize most likely.
Here's what I see in the console:
This is coming from Autoptimize plugin. And it's setting the display: none for the table.
If I understood you correctly - when you turn off this plugin, it displays the table normally?
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
If I disable autoptimize plugin, won't the table be displayed?
Only if I deactivate Cloudflare (see screenshot) the table will be displayed. Autoptimize pPlugin was activated.
Best regards.
Hi again Alex.
Our whole production website is on Cloudflare, with Rocket loader enabled, and it works perfectly. Maybe there are too many optimizations set up on your end. If you disable Autoptimize, the table should display, although because of caching you wouldn't be able to test it right away.
I can remote in, and take a look if you'd like.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables