Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
How does the below message effect AppSumo deal purchasers as I did not purchase through Envato but was provided an Envato license key when claiming the AppSumo deal.
Message I Received:
Hi there,
Nevena here from Amelia Booking System. First of all, I want to thank you for being the user of our plugin!
Secondly, I am writing to explain why we drastically increased our prices on the Envato marketplace, as you might already know. The reason for this is that we decided to leave the marketplace and sell our plugins directly on our own website, and now the purchases are subscription-based. Since you have a lifetime license for Amelia, plugins are still available on Envato, so you can have your regular updates forever. However, we don’t want you to pay Envato price for extending support in case you need it sometime in the future. So, we are offering you a discount code with 70% off for Amelia Basic plan for one year, or 50% off for other Amelia plans, a full year of our support is included in all 3 plans (vs. 6 months in the Envato marketplace)!
Your code is 0000000, and you can use it for 70% off on Amelia Basic plan, 000000 is your code for 50% off on Pro and Developer plan on our website. The coupons are valid until 18th November 2019. Thank you for your time, and if you have any comments or feature requests, feel free to get in touch.
Kind regards,
Nevena
AppSumo Deal Details:
Lifetime access to Amelia WordPress Booking Plugin
You must redeem your code(s) by Nov 1, 2019
Customizable Design
Easy to use and award-winning UI to manage all your bookings
All future plan updates
Stack up to 5 codes
60-day money back guarantee, no matter the reason
All features above included
3 Domains
Unlimited employees
Unlimited appointments
Unlimited events
Online payments
Hello Colin,
Apologies for replying late, we are not working on weekends.
Sorry about this message, it was sent to you by mistake. This doesn't refer to nor affect in any case the AppSumo deal users, since you already have lifetime support and updates. This refers to our users who bought Amelia through Envato and their support has expired.
Sorry for any inconvenience this message have caused!
If you have any further questions or concerns feel free to open a new ticket and we will gladly help,