Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2195823
Do you need support for the Amelia plugin?
Closed

Comments

  • Colin started the conversation
    October 25, 2019 at 2:47pm

    How does the below message effect AppSumo deal purchasers as I did not purchase through Envato but was provided an Envato license key when claiming the AppSumo deal.


    Message I Received:

    Hi there,

    Nevena here from Amelia Booking System. First of all, I want to thank you for being the user of our plugin!

    Secondly, I am writing to explain why we drastically increased our prices on the Envato marketplace, as you might already know. The reason for this is that we decided to leave the marketplace and sell our plugins directly on our own website, and now the purchases are subscription-based.  Since you have a lifetime license for Amelia, plugins are still available on Envato, so you can have your regular updates forever. However, we don’t want you to pay Envato price for extending support in case you need it sometime in the future. So, we are offering you a discount code with 70% off for Amelia Basic plan for one year, or 50% off for other Amelia plans, a full year of our support is included in all 3 plans (vs. 6 months in the Envato marketplace)!

    Your code is 0000000, and you can use it for 70% off on Amelia Basic plan, 000000 is your code for 50% off on Pro and Developer plan on our website. The coupons are valid until 18th November 2019. Thank you for your time, and if you have any comments or feature requests, feel free to get in touch. 

    Kind regards,

    Nevena


    AppSumo Deal Details:

      • Plans and Features
      • Features Included in All Plans 
      • " style="display: block; font-size: 14px; margin-bottom: 0px; position: relative; z-index: 99; list-style: none !important; background-image: none !important;">
        • as-check.svg

          Lifetime access to Amelia WordPress Booking Plugin

        • as-check.svg

          You must redeem your code(s) by Nov 1, 2019

        • as-check.svg

          Customizable Design

        • as-check.svg

          Easy to use and award-winning UI to manage all your bookings

        • as-check.svg

          All future plan updates

        • as-check.svg

          Stack up to 5 codes

        • as-check.svg

          60-day money back guarantee, no matter the reason

      • Single One time purchase of $49.00 $109.00
        • as-check.svg

          All features above included

        • as-check.svg

          3 Domains

        • as-check.svg

          Unlimited employees

        • as-check.svg

          Unlimited appointments

        • as-check.svg

          Unlimited events

        • as-check.svg

          Online payments


  • [deleted] replied
    October 28, 2019 at 10:05am

    Hello Colin, 

    Apologies for replying late, we are not working on weekends. 

    Sorry about this message, it was sent to you by mistake. This doesn't refer to nor affect in any case the AppSumo deal users, since you already have lifetime support and updates. This refers to our users who bought Amelia through Envato and their support has expired. 

    Sorry for any inconvenience this message have caused!

    If you have any further questions or concerns feel free to open a new ticket and we will gladly help,