We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I've bought Amelia from the Appsumo Deal but I cannot find my purchasecode anywhere so I have to ask my question this way.
I use Amelia for photoshoot bookings on the page I've submitted (https://manoukkuijpersfotografie.nl/booking-kerstshoot/) and it seems to be working fine. Until you fill in your name, email etc and click on submit. It shows a loading symbol and doesn't go through with the booking.
I used Amelia on other pages as well and that always worked fine but somehow they all stopped working. Is there anything else I can do myself to check first?
Hope you can help!
Hello joycakuijpers.
Thank you for your inquiry.
It looks like you switched from Amelia on that page, so we couldn't inspect it to see what's wrong.
Could you, please create a new page where you would place Amelia booking form, and share the link to that page with us, so we can see if there's anything in the page's response?
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables