Hi I just bought your plugin and I cannot upload the zip file to my wordpress, because it shows me an error message, either that the file is too big or that the link is expired. I can't upload the files from my ftp manager either because I can only upload one single file at a time and it would take forever to upload every single file. Help please.
My suggestion is to install the plugin manually by following these steps:
1) Download the zip from our store or from the email that you received when you made the purchase
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
If you have any troubles doing this please let me know,
Since our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
One of these is 'the execution time' so this maybe the cause of your issue.
Could you please change these and let me know if the issue is still there,
Hi I just bought your plugin and I cannot upload the zip file to my wordpress, because it shows me an error message, either that the file is too big or that the link is expired. I can't upload the files from my ftp manager either because I can only upload one single file at a time and it would take forever to upload every single file. Help please.
Hello Lisa Bergmann,
Thank you for your purchase!
My suggestion is to install the plugin manually by following these steps:
1) Download the zip from our store or from the email that you received when you made the purchase
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
If you have any troubles doing this please let me know,
Hi Marija,
like I stated before I already did that. And when I try to upload the zip file my wordpress says that the link is expired. Not sure what that means.
Thanks for the quick help, I would really like to get the plugin running today since I have clients who need two book services!
Hello Lisa,
You are welcome, of course.
Since our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
One of these is 'the execution time' so this maybe the cause of your issue.
Could you please change these and let me know if the issue is still there,
okay just figured it out! Thank you :)
Great, glad to hear that
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,