We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I tried setting up the module like this : my employee does not work, except for some special days (16 of November and 14 of December for now). On those days, I would like customers to book for a service that allows 24 persons and the duration is 8h (whole day).
The problem is, when 1 person books for the service, bookings are no longer available.
For testing purposes, on the link attached, the Employee is Called "Agence de Grenoble" and location is the same.
Hi Kevin,
Thank you for your inquiry.
Can you please check whether "Allow booking below minimum capacity" option in Appointments Settings is disabled. Because if it is, once the minimum is reached the appointment will close and other customers will not be able to book.
Best regards.
Hi,
Thank you for your answer.
It was disabled, and activating this option seems to have done the job !
I think i didn't understand correctly this option. Thank you for the quick support !