Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
hi,
in the plugging booking windows and other i can t change names and family names or email, i don t have the hand. impossible to change or fix it in the setting; ANd the names of my client David cassier appear in my dashboard as the owner of the application instead of me . help me.
Hello Antoine,
Thank you for your purchase!
The reason why you can't change the name, family name and email is because you are logged in. You can try the booking form with different name if you open a new incognito page and try the booking process.
David Cassier is probably somehow saved as the name/last name for you/the admin in the database, so you just need to go to your database and change the name/last name for the admin. Please see attachment.
Hope this helps!
If you have any further questions or concerns don't hesitate to ask,
Thank you, it was really helpfull.
Also my customers or employee don t receive mail notification even the box checked in settings notification. an idea? Thanks
You are welcome, Antoine.
Have you set everything up in Amelia -> Settings -> Notification settings? Please check information about setting this up following this link.
If you set everything up correctly, check if you have some errors in the error log for the notifications and check the Spam as well.
Thanks!
If you still have issues please let me know,
Yes i have a issues, customers don t receive email and so do i. Even when i send email testing it s writting : error. how i can check the log? Thanks
HERE an attachement. How can i change to have the email field empty instead of all those things in grey ? Thanks
Hello Antoine,
Could you please send me the link to your website where I can login?
Thanks!