Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
hi,
in the plugging booking windows and other i can t change names and family names or email, i don t have the hand. impossible to change or fix it in the setting; ANd the names of my client David cassier appear in my dashboard as the owner of the application instead of me . help me.
Hello Antoine,
Thank you for your purchase!
The reason why you can't change the name, family name and email is because you are logged in. You can try the booking form with different name if you open a new incognito page and try the booking process.
David Cassier is probably somehow saved as the name/last name for you/the admin in the database, so you just need to go to your database and change the name/last name for the admin. Please see attachment.
Hope this helps!
If you have any further questions or concerns don't hesitate to ask,
Thank you, it was really helpfull.
Also my customers or employee don t receive mail notification even the box checked in settings notification. an idea? Thanks
You are welcome, Antoine.
Have you set everything up in Amelia -> Settings -> Notification settings? Please check information about setting this up following this link.
If you set everything up correctly, check if you have some errors in the error log for the notifications and check the Spam as well.
Thanks!
If you still have issues please let me know,
Yes i have a issues, customers don t receive email and so do i. Even when i send email testing it s writting : error. how i can check the log? Thanks
HERE an attachement. How can i change to have the email field empty instead of all those things in grey ? Thanks
Hello Antoine,
Could you please send me the link to your website where I can login?
Thanks!