We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have use Amelia on the site of one of my clients. Now I see how a friend of him is also using Amelia. I'm afraid he is sharing my Purchase code with others. I'm not able to hide it on the settings but also I'm not able to check on how many sites is Amelia using my code. I think that hiding this purchase code form the settings can help avoid this problem.
Regards,
Gustavo
Hi Gustavo,
Thank you for your purchase.
I checked your purchase code and as I can see the plugin is activated on 14 sites. ( which is ok ,because you have developer license)
I can disable the purchase code for the sites that you are not using if you want that.
As for hiding the purchase code:
We have built this plugin as a workaround for hiding purchase key. When it is activated - “View activation settings” in Amelia settings page will be hidden.
Plugin itself is masked, when you upload it, it will look like on this image.
You can easily change the name of the plugin, just open ‘google-analytics.php’ in any editor and change the text in the first lines.
We just put name ‘Google Analytics Integration’ so it is not obvious what the plugin is doing.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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