As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I am using the Stripe Integration for payment of an event on WPAmelia. How do I ensure a receipt is generated and sent to customer upon payment?
Thank you.
Hello HopsNZ,
Thank you for your purchase.
Unfortunately, this is not something which is processed by Amelia, but by Stripe so you would need to check this out with them. I know that you can see the payment there (in Stripe) but you can't see the payment details (the customer or similar).
Sorry couldn't help you more at this point.
If you have any further questions or concerns don't hesitate to ask,