We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have it all setup on a temporary site - except - when the booking is added to my google calendar - the wrong time is shown on the google calendar.
The booking in the Amelia calendar is correct - but the time on the google calendar. is wrong.
Soooo... Close.....
Feel free to test it yourself - anyone - http://visitorinfo.com/little-creek
Hi richard,
Than you for your purchase.
Can you please check if the time zone in the google calendar is the same one that you are using in the WordPress settings page.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Yes, I found it and it is now working correctly - But I set it to 'standard' rather than my actual times zone.
But to get it correct, where would I need to go. - word press ???
Hello richard,
You need to set your timezone in your WordPress -> Settings -> General. This setting is applied to Amelia as well, so when you changed it in your WordPress it will be the same timezone in Amelia as well.
Hope this helps!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,