We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there :)
I just wanted to ask you about the HTML-E-Mail possibilty. I saw that you have it on the "future features" board but maybe there's already some "hacky" way to achieve it.
Is it possible to somehow add HTML-Code into the notifications box? We have a prestyled E-Mail that we would like to keep with changing to the contact form of your plugin.
Thanks very much in advance! (The plugin so far seems dammn awesome after we've purchased it today)
Hello joykevinmaldini,
Unfortunately, you can't add HTML code to the field 'Message' in Amelia -> Notifications. Because of that , we made it possible to apply some usual text formatting to the text (bold, italic, etc.)
Sorry I couldn't help you more at this point,
Thank you for the compliments, we appreciate it! We are glad you find Amelia awesome