Hello,
I am considering the purchase of your Amelia plugin because I have to create a website for legal consultancy services.
The software has many interesting features, I gave a very quick reading to the guides and demos and I would have questions.
1) it is possible to send the request for payment of a service in a phase after submitting the form. (eg the client completes the form asking for a 30-minute consultation does not pay at this stage, the employee responds to the request by saying that a 1-hour consultation is required and send the payment request preferably paypal.)
2) the forms give the customer the possibility to choose the employee, if instead you do not want to give this opportunity and make sure that the employee himself takes charge of the appointment.
For greater clarity, I will explain the steps I would like to implement on the site.
1) Cilent in a request via form where it describes the type of legal problem, as well as name, email and any attached files.
2) no payment is made
3) Send notifications to the customer and to all employees of that service
3) the status of the appointment and in the approval phase (pending)
4) One of the employees takes charge of the appointment if necessary, changes, and responds with a payment proposal.
5) if the customer accepts, the status of the appointment is changed to confirmed.
I hope I was clear and I thank you in advance for your reply.
Hello, I am considering the purchase of your Amelia plugin because I have to create a website for legal consultancy services. The software has many interesting features, I gave a very quick reading to the guides and demos and I would have questions.
1) it is possible to send the request for payment of a service in a phase after submitting the form. (eg the client completes the form asking for a 30-minute consultation does not pay at this stage, the employee responds to the request by saying that a 1-hour consultation is required and send the payment request preferably paypal.) 2) the forms give the customer the possibility to choose the employee, if instead you do not want to give this opportunity and make sure that the employee himself takes charge of the appointment.
For greater clarity, I will explain the steps I would like to implement on the site. 1) Cilent in a request via form where it describes the type of legal problem, as well as name, email and any attached files. 2) no payment is made 3) Send notifications to the customer and to all employees of that service 3) the status of the appointment and in the approval phase (pending) 4) One of the employees takes charge of the appointment if necessary, changes, and responds with a payment proposal. 5) if the customer accepts, the status of the appointment is changed to confirmed.
I hope I was clear and I thank you in advance for your reply.
Nicola D'Amato
HI Nicola,
Thank you for your inquire.
As I can see you opened a same ticket twice and one of our agents replied in other ticket.
I will close this one and we can continue on other ticket.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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