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  Public Ticket #2185949
WpDataTables stuck in loading in wordpress admin page
Closed

Comments

  • Ali started the conversation
    October 16, 2019 at 7:58am

    Hello,

    I've installed free plugin of wpDataTables on my website to check how it works before purchasing full license. It was OK before but recently I can't open it's admin page in wordpress admin page. It stuck in loading. I attached screenshot. Please check it and tell me if you know what's the problem. Please be aware that I'm using WordPress 5.2.4.

    Regards,

    Ali

  •  2,576
    Aleksandar replied
    October 17, 2019 at 8:37am

    Hello Ali

    Have you tried updating the Lite version? The latest version of wpDataTables Lite is 2.0.14.

    If that doesn't fix the issue you're experiencing, then there is probably a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for wpDataTables, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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