We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
In my generated email for pending appointment I include an option for cancelation. this is what the customer will see (below). Is there a way to customize the url to show Click to Cancel? Something that is more readable
https://holgromedicalconsultants.org/wp-admin/admin-ajax.php?action=wpamelia_api&call=/bookings/cancel/4&token=26c685e6e6&type=appointment to change or cancel this appointment request. If this request is within 48 hours, please call the office at
Hello murray2504.
Sure, you can do that. When you're editing the template, you need to add the %appointment_cancel_url% placeholder in the hyperlink by clicking on the hyperlink button:
So, if your template looks like this:
Please click here to cancel the appointment.
You need to select "here" and click on the hyperlink button. When you do, simply add the %appointment_cancel_url% placeholder, and that is it.
The e-mail will arrive like this:
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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