We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When the customer is booking an appointment on the last page where the confirm button is the customer last name, first name, email address, and telephone number are locked. Can't enter any information. How do you enable the feature to enter customer information?
Hello murray2504,
This is happening because you are trying to make an appointment while you are logged in in WordPress. Please try booking while on incognito page (or not logged in WP).
Hope this helps!
If you have any further questions or concerns don't hesitate to ask,