We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
We provide group classes and people pay with pre-paid punch cards. When I make make events and would like to hide the price. How to do that?
Also, for one time events where which we do forcharge seperately, I would like to have the option 'request invoice' instead of pay on-site. Is there a way to do that?
Hello Marko,
Thank you for your purchase!
You can add this custom code to hide the FREE on the event :
<style> div.am-event-data > div.am-event-price.am-event-free {display: none !important;} </style>And if you have a price for the event but you want to hide it on the front-end you should add this custom code:
<style> div.am-event-data > div.am-event-price {display: none !important;} </style>Just add one of the following codes (or both if you have both types of the events - price 0 and more) to the page where you have the Amelia shortcode.
Regarding the second question - unfortunately, there isn't an option to request invoice. There are two payment options in Amelia - on-site and online. So, if you want the customers to pay right away for the event, they need to do this in the booking process and you should enable one of the online payment options Stripe, PayPal or Integration with WooCommerce.
You can read more about payments following this link.
If you have any further questions or concerns feel free to ask,