We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Couple of questions regarding events with Amelia:
Also, how can I still see the event details when booking has been closed? This would be usefull for attendees to see the information in the description after the option to book the event (when it is full or when the booking end date has been met).
Nevermind, found this option under the Finance details already
And is there a way to select all attendees for an event and export the list or send them an email directly?
Hello Marc Maessen,
Just wanted to let you know that we are working on an option to add attendees for an event in the back-end and this feature will be implemented and released in one of our future updates.
If you want to hide the capacity for all events in the front end you should add the following custom code to your page where you have the Amelia events shortcode:
<style> div.am-event-data > div.am-event-info > div:nth-child(2) {display: none !important;}</style>Yes, the plugin can easily be translated to other languages using some programs like Poedit or Loco translate. One of our users translated the plugin to Dutch so this translation will be included in our next update.
I will add your request/vote to our to-do list. We try to implement new features as many as we can and the most requested features are in the top of the list. 'Events' feature is newer and we have recently added new shortcodes for single events.
And is there a way to select all attendees for an event and export the list or send them an email directly?
Unfortunately, this can't be done with Amelia's current built-in features. But I will add this feature in our to-do list as well.
P.S. I would like to ask if you could open new ticket for each question/issue that you have when you have more questions or issues which are not related to the title of the active ticket. By doing this, issues and questions which are related to different subjects will be in different tickets so other customers or our support agents can find it easily. Our policy is to have one issue or question per ticket because of the reasons before mentioned.
Thank you for understanding!
Hello Marija,
First of all MANY thanks for your detailed reply !!
As per your request I have opened an additional ticket for my other question (#2184141).
However regarding your reply: Many thanks for the custom code to hide the capacity, it works flawlessly but it also hides the location. Is it possible to still show that?
Lastly: Do you have any idea when the next update will be approximately (with the add attendees in the backend and dutch translation option) ? Is it still days, weeks or months away? If it's too long then I might have to look into the translation myself so I hope you don't mind me asking
Many, MANY thanks again Marija,
Both the code provided for the locations for events as well as the translation works perfectly !!
Quick last question: should the translation not be added in the next build, will it be overwritten when the plugin updates itself?
You are welcome, Marc!
Yes, it will be overwritten if it is not added in the next update. So, if this is the case, you would just need to do this again (add the translation to the languages folder) after you update Amelia.
You can check information about the updates here or you can subscribe to our newsletter and be informed about Amelia's updates, added features and translations.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Hi Marija,
You provided some code to show the locations in this thread but it is listed as private, could you provide the code publicly please.
Many thanks
Ben
Here it is Ben:
<style> div.am-event-data > div.am-event-info > div:nth-child(2) > div:nth-child(1) {display: none !important;} </style>Hello Ben,
I see Marc have already sent you the code so there it is
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Thanks for helping out, Marc!