We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
When I change the schedule for a yoga session in the section "employés", the first event/date do not work but all the following ones are updating.
So for example for tomorrow (monday) I have changed the schedule from 7pm to 8pm. All the mondays are now updating but NOT the one for tomorrow which is still saying 6:45-7:45. I don't understand why.
Please can you explain me how to correct this bug cause this is really not professional when my students want to register and they don't have the right schedules. Thank you for your quick answer.
Hello morgan,
Could you please tell me do you maybe have a Special day for this day (Monday 14th October)? Since the special days override the usual work hours of employees.
Thanks!