We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello team,
I would like to ask that... let's suppose I have 3 activation codes and I am bound to use only 3 codes. if I use one activation code on my live website then I will be left with 2 activation codes now.
Somehow, if that live website is no more or not exists... then will I be able to use that code again to any other website? Also, with those 2 activation codes remaining... to use on any other sites??
Please clear this doubt.
Thanks
Nishikant
Hello Nishikant.
Thank you for your purchase.
You can move the code to a different site, of course. When you're shutting down, or abandoning a website, you should go to Amelia settings and deactivate the license. If you're not able to do that anymore, you can simply reach out to us and we'll deactivate the license remotely.
In the future we're planning of adding the feature where you'll be able to do this from within our store.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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