Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2180462
Amelia Plugin
Closed

Comments

  •  2
    Candice started the conversation
    October 10, 2019 at 3:10pm

    Hi there

    Instead of sending a next day reminder is it possible to send a reminder 48 hours prior to the appointment instead?

  • [deleted] replied
    October 10, 2019 at 3:58pm

    Hi Candice,

    Thank you for your inquiry.

    Unfortunately something like this is not possible at the moment. Currently, we only have one day before reminder but in the future we will certainly work on more reminders. I have added your suggestion on our list, and I can contact you once we implement it.

    Best regards.

  •   Candice replied privately
  • [deleted] replied
    October 15, 2019 at 11:06am

    Hi Candice,

    The recurring option will not be added in the next version but we plan to implement it as soon as possible. We were not able to start working on this because of some changes in our company, however it is still among our priorities. 

    We have follow up email that is sent after the appointment. As for the alert, we don't have it at the moment but we will think about this option together with recurring option.

    Best regards. 

  •  2
    Candice replied
    October 19, 2019 at 4:43pm

    Thanks again for your reply! It's a pity the recurring option won't be released soon, I was really hoping it would be as I really love your plugin. When do you anticipate the recurring option will be released? 

  • [deleted] replied
    October 21, 2019 at 10:30am

    Hi Candice,

    Probably in two or three months. It is one of our priorities but we think that we must implement front-end customers cabinet first so the customers can easily track their recurring appointments on their front-end page and cancel or reschedule them.

    Best regards.

  •  2
    Candice replied
    October 22, 2019 at 5:54am

    Ok great. Thanks for the feedback! 

  • [deleted] replied
    October 22, 2019 at 9:27am

    Hi Candice,

    You are welcome.

    Best regards.