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Okay
  Public Ticket #2179627
Error during purchase
Closed

Comments

  • Jejuan started the conversation

    Whenever someone puts paypal or CC info in Amelia will not book session. It says there is an error during payment process. 

    Jejuan

  • [deleted] replied

    Hello Jejuan,

    Can you please check again your Live Client ID and Live Secret on your PayPal account? You have Sandbox and Live credentials.

    With PayPal there is only two ways where customers can made mistakes. First one is to use Live credentials when Sandbox mode is enabled, and second one it to copy wrong PayPal credentials (“Client ID” and “Secret”)  

    2473837958.png


    Please check this out and if you've done this correctly and still have an issue please let me know, 

    If you have any further questions or concerns don't hesitate to ask,