We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Whenever I change the advance filter to Multiselectbox, it doesn't work on the website. But if I change to checkbox, it works perfectly. Also if I enable "Show X Entries" It shows the number only but it is not clickable and there's no dropdown, I cannot change the rows per page.
I want the filter to be multi for comparison but the shitty filter doesn't work whenever I apply the changes and it doesn't respond on the website. Only checkbox works. The fliter and X entries are not clickable on the site's page.
Hello John Paolo Caragdag.
Thank you for your purchase
Sounds like the drop-downs don't work - and since Multiselectbox requires a drop-down to open, that is why it's not working.
There is probably a conflict with the bootstrap.js files.
Please go to wpDataTables main Settings on your wp-admin page. You'll see Include full bootstrap front-end and Include full bootstrap back-end. Disable both sliders, hit Apply and refresh your page.
Please let me know if you managed to resolve the issue.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you, it worked. By the way is there a way to change the icons for high charts? The legends of the INTS are random shapes. I just want to make it like 5 circle legends with different colours. Or one of them will be like dotted or dashed.
Hi again John Paolo Caragdag.
You're welcome, glad I could help.
That is default behavior of charts engine, but if you need some custom solution you can check in our documentation about wpDataCharts callbacks.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables