We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2178483
booking online
Closed

Comments

  • PHUONG NGUYEN started the conversation

    i would like to use salon  booking online software for my business

  • PHUONG NGUYEN replied

    I need a salon software booking online for my  hair salon business

  • [deleted] replied

    Hello PHUONG NGUYEN,

    Thank you for your purchase! 

    Please check out our demo sites and you will find all information about setting up Amelia (everything in details with screenshots and videos) in our documentation

    Also, you can find all shortcodes that you can use on the pages that you create following this link

    If you have any questions or concerns feel free to ask,

  • PHUONG NGUYEN replied

    Hello there !

    I've recently purchased ur ticket for my website  , but my guy refuse  to use , he said it's not the same language program which he has been use . I'm not a tech guy. I don't know anything about tech. I would like to get a refund . Thank you

  • [deleted] replied

    Hello PHUONG NGUYEN,

    We are sorry to hear that you don't find Amelia suitable for your needs!

    In order to get a refund, you need to log into http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.

    If you have any other questions or concerns don't hesitate to ask,