If I understood you well - you want the service to be multiplied and extras not, right?
The option "The price will multiply by the number of people" was added in one of previous updates, since a lot of users requested it. When you enable this option in a service then the price of the extras will also be multiplied (by the number of people) as well as the service (it was what our users needed).
I will note your use case and forward it to the development team, so we can consider implement it the future.
If you have any other questions or concerns don't hesitate to ask,
Yes, I get you confusion, but it is the way it works - since you have enabled the option "The price will multiply by the number of people" it is read by the extras as well and it multiplies the price of the extras by the number of people as well as the price of the service.
So if you have 4 persons it will be 4 extras right away and then if you set 4 as the quantity it will be multiplied (4*4* price of the extras).
So, in you case you should just leave the quantity to be 1 and you will get the right calculation.
Sorry for the confusion this have caused, we will consider implementing a different solution for this . We can probably add the same option for extras as for the service "The price of the extra will multiply by the number of people" so they won't be connected to the same one (in the service) and leave the "quantity" option if people want to choose different number of extras than the no of people. Do you think this would be clearer / more convenient to use?
If you have any further questions or concerns don't hesitate to ask,
When customers wants to book extra's the calculation is off.
The extra's are double multiplied. See attachment.
RegardsGJ
Hello HandelshuysDoetinchem,
If I understood you well - you want the service to be multiplied and extras not, right?
The option "The price will multiply by the number of people" was added in one of previous updates, since a lot of users requested it. When you enable this option in a service then the price of the extras will also be multiplied (by the number of people) as well as the service (it was what our users needed).
I will note your use case and forward it to the development team, so we can consider implement it the future.
If you have any other questions or concerns don't hesitate to ask,
Hi Marija.
The problem is that when a booking consists 4 or more customers, and in the booking 4 ( or more ) extra’s are selected.
The calculation is 4 x 4 x the price of the extra.
Regards
Hello HandelshuysDoetinchem,
Yes, I get you confusion, but it is the way it works - since you have enabled the option "The price will multiply by the number of people" it is read by the extras as well and it multiplies the price of the extras by the number of people as well as the price of the service.
So if you have 4 persons it will be 4 extras right away and then if you set 4 as the quantity it will be multiplied (4*4* price of the extras).
So, in you case you should just leave the quantity to be 1 and you will get the right calculation.
Sorry for the confusion this have caused, we will consider implementing a different solution for this . We can probably add the same option for extras as for the service "The price of the extra will multiply by the number of people" so they won't be connected to the same one (in the service) and leave the "quantity" option if people want to choose different number of extras than the no of people. Do you think this would be clearer / more convenient to use?
If you have any further questions or concerns don't hesitate to ask,
The latter would be a great solution.
The customer is more flexible then in picking the extra’s they want.
Regards GJ
Ok, thanks for your suggestion! We will write this down in our to-do list for one of our future releases!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,