Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2176600
Service Duration
Closed

Comments

  •  2
    Leah Matthews started the conversation
    October 7, 2019 at 3:43pm

    Hello

    I purchased the plugin for my client yesterday however have noticed that the service duration doesn't have the option for a custom duration and is set to specific times. My client runs a therapy practice and the duration of each appointment is 50 minutes however we only have the option to select 45 minutes or an hour. Is there any way around this please? We need to be able to show the duration as 50 minutes due to the nature of the service.

    Many thanks

  •  2
    Leah Matthews replied
    October 7, 2019 at 3:49pm

    Here's a screenshot for reference

  •  2
    Leah Matthews replied
    October 7, 2019 at 3:53pm

    Oh ignore this! Just realised that it is service steps that I then change on the services page so all working now :)

  • [deleted] replied
    October 8, 2019 at 8:27am

    Hello Leah, 

    Thank you for your purchase!

    Great, glad you figured it outsmile.png 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,