We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I need to set my workhours as 10:30 to 11:30, and not 10-11, or 11-12.
Is this not possible? I feel like that's how it was, but now I just updated to 2.2.1 from 2.1.
In any case, this needs to be possible. Even allowing for 15 min increments would make sense.
Hello Elis Mar,
Yes, this is possible, you should just change the "Default time slot step" in Amelia -> Settings -> General Settings to 30 min or 15 min if you want.
Hopet this helps!
If you have any other questions or concerns don't hesitate to ask,
Okay.
I think this should be two different settings. A workday isn't always the same as service duration * no of bookings, and different services might be have different duration.
In my case, I want to have a 1h service bookable every Sunday at 10:30, but now I can't unless I allow for 30 min time slot booking.
Hello Elis Mar,
Yes, this is applied for all time slots in the plugin. But bellow this option you have an option "Use service duration for booking a time slot " (in Amelia -> Settings -> General Settings) and when you enable it, it will make the time slot steps the same as the service duration in the booking process.
Hope this helps!
If you have any other questions or concerns don't hesitate to ask,
Ah! Perfect :) Thanks. All sorted
You are welcome!
Glad I could help
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,